We’re sorry to hear that you want to return one of our products.
But we’ll make this process as fast and painless as possible.
If you’re having problems using one of our products, settting up your GPS tracking or
anything else, please call or chat with us first. We’re here and eager to help!
Still want to return your purchase? Here are the steps...
Complete our return Merchandise Authorization (RMA) form. (Don’t worry - it just takes a minute.) You can request either a full refund, a store credit or a replacement.
We’ll email you to confirm that we received your request.
We’ll email you updates on the status of your return.
Your credit card will be credited or your item replaced (whichever applies) within 1-2 weeks.
If you are returning a GPS Tracker and no longer need it, you will also need to cancel that tracking service.Email me the GPS tracking cancellation link
If you puchased the product on Amazon.com, you will also receive return-related emails from them.Start My Return >
Thank you, as always, for being a SpyTec customer!
SpyTec Return Rules & Restrictions
100% Satisfaction Guarantee. If you are not 100% satisfied with your purchase, within 30 days of your purchase we'll give you a full refund, or the same amount in store credit - it's your choice. We're committed to making sure you are fully satisfied with and confident using every surveillance product you buy from us!
All returns will need a valid RMA (Return Merchant Authorization) number on the front of the package or the shipment may be refused by our warehouse. RMA's may be requested by following the link at the bottom of this page.
All returns or exchanges missing contents or with damage to the original box may be refused or may be subject to a 20% restocking fee (i.e. missing/damaged UPC barcodes, missing/damaged manuals, missing/damaged warranties, tape on the manufacturer’s box, etc.).
Spy Tec is not liable in any way for returned packages that were lost or damaged during shipment.Read our full return policy